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Welcome to Idea Grove's Knowledge Base. What would you like to know?
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Knowledge Base
Account Management
Account Management
Client relationships and program management tools, resources and best practices
How do we build trust with clients?
What's a Client Value Presentation and why should we care?
Communicating with Clients
How can we make sure a client stays within the scope of an agreement?
How do we communicate a sense of urgency with clients?
What is "fragile artist syndrome" and why is it so toxic to agency-client relationships?
Relationship Development
How can I build a better relationship with my clients?
What are some best practices for RFP responses?
Explaining Idea Grove to Clients
Is Idea Grove a lead generation firm?
What does Idea Grove do?
Intellectual Property and Other Legal Questions
How do I read a contract?
What should I do when a client asks me for a media list?
What's a good anecdote for understanding IP law as it relates to creative source files?
What should I do if I client asks me for "working files" or "source files" on a creative project?
Organization and Time Management
How can we better manage our time with clients and coworkers?
What are some practical strategies for making the most of our time?
How can we better manage our to-do lists?
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